January 03, 2008 : Oops, I did it again...
From: FreePeople.comSubject Line: Happy Birthday from Free People!
Date: Tuesday, January 1, 2008
From: FreePeople.com
Subject Line: Oops! Our Bad!
Date: Thursday, January 3, 2008
Beware - I've seen this happen more than once! Due to a system glitch, date-sensitive messages have been known to batch send on the first day of a new year. Free People's experience here is a classic illustration of this phenomenon. They recovered as gracefully as one can from such a flub - you gotta love how "our apologies" appears to be tear-strewn - but all, do check in with your ESP now to safeguard yourself in '09, while it's still on your mind :)! The holidays have a way of making us forget ;)...
Comments
I thought it was a little strange that there was no where to click thru to the site on the "our apologies" follow up version...NOTHING in that email was linked?!
Posted by: Eric | January 14, 2008 02:36 PM