From: Restoration Hardware
Subject Line: Save 20% and Color Coordinate Your Bath
Date: Monday, January 15, 2007

Folks have been comfortably using the animated GIF to feature multiple colorways for some time now. While I generally see it done with a hero image, I believe this is the first time I've seen it happening with alt shots. It's a pretty effect. Will it sell more towels? Click here to see it.

In order to achieve this, Restoration Hardware has used image mapping, which we all know is an absolute no-no in email marketing due to email program incompatability. (Some email programs strip out image maps.) However, I don't believe RH did this out of laziness or ignorance. The problem is, if you put more than one rotating GIF image in a single campaign, it seems to be next-to-impossible to get them to rotate in unison. So one way of tackling that issue would be to save the separate images as a single rotating GIF, and tack on the image map to get them to link to their respective locations in most email browsers. I'd be curious to see, in this case, whether the trade-off was worth it.

I'm even more curious to know whether anyone has a solution to the multiple-rotating-GIFs-in-unison issue. Major props to anyone who can offer advice on that.

One last totally unrelated note on Restoration Hardware marketing in general: they're promoting "annual" sales way too often. Even if the last was lighting and the next is bath, they all blur into one "annual" category, and feel more like a year-long sale than special events.