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April 17, 2006 : Engaging Shoppers
From: Pottery Barn
Subject Line: The newest additions to our Chesapeake Collection are here.
Date: Monday, April 17, 2006

Here, Pottery Barn does a really nice job of addressing and engaging a specific audience: active shoppers. Building upon the introductory Outdoor Furniture message they sent on April 3, they speak directly to customers who already own a piece, offering new styles and colors. Showing the cushion swatches is particularly effective: it engages the customer in a design consideration, taking them one step closer to product purchase.

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